Privacy Policy

PURPOSE

Kaipaki Berryfruits Limited (KBL) is committed to providing the highest levels of quality products and service and endeavors to interact with all stakeholders including its staff, suppliers, customers, and the public in an honest, courteous, and professional manner.

We respect the privacy of personal information that is provided to us and manage that information in accordance with the Privacy Act 2020 (“the Act”). KBL is committed to the protection of personal privacy and supports a work environment
that abides by the Act and in particular the Information Privacy Principles contained in the Act.

The Privacy Policy describes how we treat any personal information that we receive. The objective of this policy is to provide a fair, consistent and transparent guideline for handling personal information in a professional and ethical work environment that will ensure compliance with the Act.

SCOPE

This policy applies to all KBL personnel together with any independent contractors, agency/ temporary staff, or consultants.

POLICY

What information do we collect?

We will collect and use personal information for lawful and relevant purposes only. As such the collection of personal information shall be for purposes connected with KBL’s business operations and be necessary for that purpose.

Such personal information may include:

for employees: information about the employee as is required for employment purposes such as resumes, letters of offer, employment contracts, contact details, emergency contact information, date of birth, home address etc.; and
for all other stakeholders, such as suppliers, customers, and service providers: information about personnel and the organization, in order to provide the products that have been requested and in order to manage our business
relationships and improve our product delivery in the future.

In most cases the information that we collect is business-related including, but not limited to:

The name of the business /place of work;
Contact details for the business/place of work;
Names and job titles of the people we will be working with;
Information about the business relationship with KBL etc.

Although this type of information is not strictly covered by the Act, we aim to manage this information responsibly and protect any personal information collected by KBL in accordance with the Act.

As a general principle, we will only collect personally identifiable information that is needed for the particular purpose the information is provided for and to communicate with your information and services that we believe would be of interest.

Sources and manner of collection of personal information

Subject to various limitations and exceptions (“non-compliance”) as provided in the Act, personal information shall be collected directly from the individual concerned. Such “non-compliance” is permissible where KBL believes on reasonable grounds that:

the information is publicly available; or
the individual concerned has authorised collection of the information from someone else; or
non-compliance would not prejudice the individual’s interests; or
compliance would prejudice the purposes of collecting the information; or
compliance is not reasonably practicable in the circumstances.

The Act also provides for other grounds for such non-compliance with this privacy principle.

Where KBL collects information directly from an individual it will take such reasonable steps as are required to ensure that you are aware:

that the information is being collected; and
of the purpose for which the information is being collected; and
of the intended recipient; and
of details of who is collecting and holding the information; and
of details of any particular law under which the information is being collected if applicable, and whether the provision of the information is voluntary or mandatory; and
of the consequences of failing to provide all or any part of the information; and
of the rights to access and correction of personal information as provided by the Act’s principles.
Personal information shall only be collected by fair and lawful means without unreasonable intrusion. KBL is only interested in personal information that is directly relevant to any business relationship that we have or develop.

Where this information is stored?

This information is stored either in hard copy/paper files or on our electronic databases. KBL takes reasonable steps to ensure that all information (personal and general) is stored securely and only appropriate people within our organization are permitted to access, modify or disclose this information. KBL operates various security systems to minimize the risk of misuse of electronically or manually stored information.

Access to information is on an as-required and need-to-know basis. Information, both personal and general, may be stored for up to seven years, or longer periods, if required to comply with KBL’s obligations, legal or otherwise. In the case of KBL personnel records, or similar obligations, the time period commences from the date of the person leaving KBL. After this time period the records are then destroyed.

What do we use personal information for?

We may use information in the following ways:

for the purpose for which the information was specifically provided and managing that relationship;
to provide the product, service and/or advice that is requested from time to time;
to carry out marketing activities, research and product development.

Prior to using any personal information, KBL will take reasonable steps to ensure that, having regard to the purpose for which the information is proposed to be used, it is accurate, up to date, complete, relevant and not misleading.

Other uses of information

We agree not to distribute or otherwise provide to third parties any personal or confidential information submitted to KBL except where you consent, or where you would reasonably expect the information to be disclosed.

We may, subject to the Act or any specific agreement otherwise, disclose personal or confidential information submitted to us if such disclosure is consented to, or required to comply with the law, or we believe in good faith that disclosure is necessary to:

comply with the law or legal process served on us; or
to protect or defend our personal and property rights; or
to protect the personal safety of any person in an emergency.

For employees, examples of other uses of personal information may include the provision of relevant information to medical and other insurers; superannuation fund trustees and administrators; payroll information to the IRD; personal information we are legally required to provide to comply with court orders or legislation; etc.

Your ability to choose

From time to time we may use personal information provided to us to keep you advised of our operations, products, activities and to review any service/products we have provided/sold. If you wish to unsubscribe from our contact lists by opting out at any time you may do so by advising us or by contacting our Managing Director, Jay Molloy - info@kaipakiberries.co.nz. This choice is subject at all times to KBL’s legal and other obligations.

Unique identifiers

A unique identifier may be assigned where necessary for the efficient management of our relationship and the provision of our services. In the case of employees this would be an identifier such as a payroll number. For suppliers, customers, and service providers the identifier would be an account code or equivalent.

Review, correction or breach of privacy

In accordance with your rights under and subject to the Act, upon presentation of appropriate identification, we will provide access to personally identifiable information we keep about you to determine what this information is and to correct the information if it is found to be inaccurate. Any request to undertake such a review should be made by contacting our Managing Director, Jay Molloy - info@kaipakiberries.co.nz. The right to access such information is subject to other provisions under the Act which may operate to modify, restrict or decline such access.